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Which address your notification comes from

The sender the recipient sees, where replies and your copy go, what the message looks like and why it does not leave from your Gmail.

Updated:

Your notification leaves Notificado in your name. The recipient sees who sends it, replies to you and can check the documents. You do not have to change anything in your email.

1. What the recipient sees

Field What it shows
From your name followed by vía Notificado (for example, "María Pérez vía Notificado"), from notificaciones@notificado.co
Reply-To your SIRNA-registered email (the national lawyer registry)
To the recipient only

If the recipient clicks Reply, the reply reaches you, at your SIRNA email, not Notificado. The recipient's mail is always in Spanish, hence "vía".

2. What the message looks like

The message reads as a letter from you:

  • The header carries your name, your tarjeta profesional (bar card) number and your SIRNA email. Never the image of the card.
  • The body is the notification text you prepared, with the art. 8 statements the system always adds, and the list of attached documents: each with its SHA-256 hash and its download link.
  • The footer, kept quiet, says the message was sent through Notificado on your behalf (art. 16 núm. 3 of Ley 527 de 1999) and carries the notification ID, an anti-phishing line (Notificado never asks for passwords, bank details or payments), the link to /verificar, a link to report the message and the details of the service's operator.

What we hand to the mail provider is exactly what was frozen and timestamped. The recipient gets the same text and the same attachments; in transit, the provider may re-encode the message and set its own headers. A notification sent before this layout keeps its own: its evidence is never rebuilt.

3. Your copy

You receive at your SIRNA email an informational copy of each notification, with the subject [Copia para el apoderado] followed by the original subject. The copy is not the notification: it does not carry the recipient's links (their page, the downloads and the acknowledgement of receipt), so opening it or downloading from it never counts as something the recipient did. Delivery status and evidence are under Notifications.

4. Why it does not leave from your Gmail

It is not a requirement. The Civil Chamber of the Corte Suprema de Justicia, in ruling STC10279-2024, held that sending the notification from an address other than the one in the demanda or registered in SIRNA "en nada afecta a la notificación" (does not affect the notification at all) under art. 8 of Ley 2213 de 2022. In addition, art. 16 núm. 3 of Ley 527 de 1999 attributes to the iniciador (the originator) a message sent by an information system programmed on their behalf. It is a tutela ruling: it guides, and the judge of the case decides. That is why the memorial Notificado drafts tells the court where the message came from and where replies were directed.

It protects your email. The recipients of a notification are often the other side, and some mark it as spam. If the message left from your address or your domain, those complaints would land on the very email where courts notify you. Leaving from notificaciones@notificado.co, we carry them.

It keeps the evidence. Sending through our mail delivery provider, we record that the recipient's mail server accepted the message, the bounces and the delays, as the sending provider reports them, and we keep the exact bytes that left. If the message left from your Gmail, the proof would be what Google says it sent, and the bounces would land in your inbox, where we cannot record them.

We will never ask for your email password or access to your mailbox, and you do not need to change anything in your Gmail, Outlook or domain account.

5. File the memorial from your SIRNA email

Notificado drafts the memorial; you send it to the court from your SIRNA-registered email, copying the other parties (Ley 2213 de 2022, arts. 3 and 5). Courts compare the email a memorial comes from with the registry. The guide Filing the constancia with the memorial explains how to attach the constancia without changing its hash.

6. Keep your SIRNA email up to date

The recipient's replies and your copy go to the SIRNA email you verified. If your account email and your SIRNA email differ, we tell you when you verify your identity: you can still send, but we recommend the SIRNA one.

If you change your email in SIRNA, through the Rama Judicial's online services, register it yourself under Account → Verification → Change your SIRNA email:

  1. Type the new address exactly as SIRNA shows it today. We send a 6-digit code to that address, and a notice to the previous one.
  2. Type the code on the same page. That proves you receive mail at the new address.
  3. Our team checks in SIRNA that it is now your address and approves the change, or tells you why not.

Until the change is approved, your notifications go out with the previous email, and replies and your copy keep going to it. If your sends are paused, the email cannot change until the team reviews the pause.

7. Sort your copies in Gmail

To keep your copies together under the label Notificado:

  1. In Gmail's search box, open Show search options.
  2. In From enter notificaciones@notificado.co and in Subject enter Copia para el apoderado.
  3. Choose Create filter, tick Apply the label, create the label Notificado and also tick Never send it to Spam.
  4. Choose Create filter.

In Outlook, a rule with the same two conditions (sender and subject) that moves the message to a Notificado folder does the same job.

The validity of the notification is decided by the judge of the case. This guide is not legal advice.