Send an email with a constancia (no case)

Send email is the shortest way to send a message with a constancia de entrega (proof of delivery): you write the email as you would in your mailbox, without creating a case, and once it is sent you get the same evidence as a notification (the frozen message, the timestamps, the chain of events, the signed constancia and the perito package).

Use it for a formal demand (requerimiento), a collection letter, a notice about a contract or any message whose delivery you want to be able to prove. For the personal notification of article 8 of Ley 2213 de 2022, use the case's Notify wizard: see Send an art. 8 notification.

Before you start

• Open Send email: it is the first link in the side menu and the main button on the Dashboard. The address is /enviar.
• To send it in your name you need your lawyer verification approved (Account → Verification). Until it is, you can write the email anyway: the page tells you what is missing and the last button is Request approval. A verified lawyer of the firm reviews it under Approvals, takes the oath and sends it in their own name; nothing is sent or charged before that. If nobody in the firm can approve it today, the page says so: verify yourself to send it. A paralegal always ends on Request approval.
• Have at least one credit per recipient. The page shows the cost of the send and your balance above the button.

1. To

Type each recipient's email address and name. The name appears that way on the constancia. Add another recipient adds more; each one gets their own message (with attachments, also their own download link) and costs one credit.

2. Subject and message

Write the subject and the message. The recipient receives them exactly as you write them. Do not use fields in braces such as {radicado} or {juzgado}: they are filled from a case's data, and this email has no case. If you type one, the page asks you to write the words instead.

3. Attachments (optional)

Attach a file adds documents in PDF, PNG or JPG, up to 6 MB in total. Write the subject and the message first: they save the draft the file is attached to. From then on the draft appears under Notifications, where you can pick it up again or discard it.

When each file is confirmed we compute its SHA-256 fingerprint over the stored bytes; that fingerprint appears on the constancia. Files too large to attach are sent from a case's notification (see Limits).

4. Before you send

For each recipient the page asks How did you get this email address?:

1. Choose where the address comes from: the person has written to you from it, it is in the Chamber of Commerce registry, in the RUT, in a contract or signed document, on their official website, or another source.
2. Say in one line where exactly, for example "they wrote to me from it on 3 March 2026".
3. Attach proof of the address (a screenshot of an email received, the RUT, the Chamber of Commerce record) or, if you have none, say why, for example "the person gave it to me by phone".
4. Tick the sworn statement that this is the address the person uses and that you obtained it as stated.

See the exact text that is recorded shows the full statement. It is recorded in Spanish, with its version, the date and time and your IP address, and it appears on the constancia. It is a statement of its own for this kind of email: it does not cite article 8 of Ley 2213 de 2022.

5. Send

Check the cost (one credit per recipient) and your balance, and choose Send email. When you send:

1. The credits are used.
2. The message and each attachment are frozen, fingerprinted and time-stamped by at least two independent RFC 3161 authorities.
3. The message leaves DKIM-signed from our domain. See Which address your notification comes from.

Once sent it cannot be edited or undone. The page takes you to the email's page under Notifications, where you follow delivery to each recipient.

What you get

When each recipient's mail server accepts the message, the constancia de entrega is issued, electronically signed and with a verification code. Instead of the case block (juzgado, radicado, parties) it reads Tipo de envío: Correo con constancia de entrega, sin proceso judicial asociado (kind of send: email with proof of delivery, no court case), and its legal framework is that of the data message under Ley 527 de 1999. Read States and evidence for what each event proves, and Verify a constancia to check it.

What this email does not do

• It is not an article 8 notification: it carries none of its statements and no term is counted. It does not appear under Deadlines.
• It produces no memorial to the court and takes no court decision, because it has no radicado.
• If you later need to notify within a case, register it under Cases and use Notify. On the new case form, the No case? link brings you to this page.